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  • iiQ Game Changers: Managing Password Resets and Disappearing Devices 

iiQ Game Changers: Managing Password Resets and Disappearing Devices 

Wednesday, May 15, 2024

2:00 pm - 2:30 pm

Title text reads "Episode Two: Managing Password Resets and Disappearing Devices." Description: "In Episode 2 of our series, learn time-saving workflows that reduce support tickets, improve user adoption and quickly identify missing assets with Password Assistant and Rules Engine." Presenters: Sarah McElmurray, Customer Success Team Lead, and Allison Rosenbaum, Senior Implementation Specialist. A stylized image of a person on a laptop screen is displayed. The logo "incident IQ Game Changer" is at the top right.

So many password resets, so little time! Password Assistant can be configured in a variety of ways to manage the countless times your users get locked out of their account. Not only will you learn how to empower users to automatically reset their passwords, we’ll show you some useful ways users can submit login support tickets as well. 

Have assets in your district mysteriously gone missing? Find out how to use Rules Engine to automatically disable assets that seem to have disappeared in the district. Quickly identify truant district devices and deprovision them in a few clicks.

Make sure to join us to learn time saving workflows that:

  • Empower users to manage password resets and reduce support tickets
  • Increase user adoption
  • Track assets more effectively to better plan for replacements or recovery efforts

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