SUCCESS STORIES
Don’t just take our word for it.
The Incident IQ platform powers support for millions of teachers and students across 49 states. Hear from districts that have transformed their support with Incident IQ.
SUCCESS STORY
Rankin County School District brings their support operations to a unified platform.
When Rankin County School District moved to full 1:1 instruction during the pandemic, their IT team recognized the need for more comprehensive support tools. Hear from the staff at Rankin about their decision to move to Incident IQ.
SUCCESS STORY
How Portage Public Schools Unified Systems and Unlocked a New Era of Efficiency
Portage Public Schools unified their technology and facilities teams on one platform to create a seamless requestor experience. The result: greater efficiency, simpler operations, and better service for over 8,800 students.
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Henry County Schools streamline their device deployments.
With Incident IQ, Henry County Schools completed their largest device roll-out ever. Not only did they complete the deployment in record time, but they set themselves up for continued success by establishing a system to actively manage devices year-over-year.
The fact that Incident IQ was designed for schools shows through and through. It’s intuitive, and users are able to navigate the system on their own with very little training.
SUCCESS STORY LIBRARY
From Square Pegs to Perfect Fit: Why Pioneer Central Schools Chose iiQ Resources to Track Everything from Musical Instruments to Building Keys
Pioneer Central Schools expanded inventory tracking beyond IT using iiQ Resources. Now departments can manage instruments, building keys, and special education equipment with full visibility across the district.
How Austin ISD Turned “Simple, Standard, Secure” Into $200K in Savings
See how Austin ISD unified service delivery across 72,000 students and 10,000 employees to improve efficiency, enhance data visibility, and deliver faster service across the district.
Achieving Operational Excellence: How Henderson Collegiate Meets High Expectations With Lean Teams
Henderson Collegiate uses Incident IQ to streamline IT and facilities operations for 1,400 students and 5,100 devices. With automation, unified workflows, and real-time visibility, the lean team boosts efficiency, saves hours weekly, and delivers continuous operational improvement.
Incident IQ’s Single-Platform Solution Improves Efficiency Across Teams in Carroll County
Carroll County Schools streamlined IT and facilities management with Incident IQ, drastically reducing device deployment from days to minutes and improving workflow efficiency. The platform’s unified request system enhanced collaboration, while proactive maintenance and real-time asset tracking op …
Portage Public Schools Creates One Stop Shop for Requesters and Streamlines Maintenance Management
Discover how Portage Public Schools modernized their facilities management by migrating to Incident IQ, enhancing requester experience, and increasing operational efficiency across IT and Facilities teams.
Duncanville Independent School District Unifies IT, Facilities, and Events with Incident IQ
Duncanville Independent School District integrated Incident IQ to streamline IT, facilities, and event management. With iiQ, the district automated workflows, reduced manual processes, and improved efficiency, saving over 500 hours annually. Learn how Duncanville ISD supports 13,000 students and sta …
SUCCESS STORIES
Ease of use and
data-rich reporting transform Nampa’s support operations.
Nampa School District needed K-12 support tools that were easy for staff to use, and allowed their team better visibility over devices and team performance. Hear why they chose Incident IQ to unify help ticketing and asset management in their schools.
SUCCESS STORY
Connecting IT and maintenance support.
The IT team at Eagle Mountain-Saginaw was looking for a new help ticketing platform. The maintenance department reached out to see if they could find a solution that would work for both teams. Read how this K-12 district brought IT and Facilities teams to a unified support platform.
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Moore Public Schools transform their support strategies.
Moore Public Schools uses Incident IQ to coordinate and plan support across 36 instructional sites. Jun Kim, Director of Technology at Moore Public Schools, uses Incident IQ Mobile to enter and route support requests while conducting site visits.