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SIS
Bringing district SIS data into Incident IQ enables a host of powerful features. Enable data-rich help requests by bringing course codes and roster information into the ticket submission process. Empower teachers to submit tickets on behalf of students with My Classes.

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Incident IQ Integration For

Banner SIS

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After activating this Incident IQ app, districts can provide more accurate and timely assistance to teachers with Banner SIS issues.

Purple background with Incident IQ's SIS data import and sync screen
Purple background with screenshot of Incident IQ’s course code and student selectors
  • Simple user sync: Easily synchronize student, teacher, and parent/guardian SIS accounts with Incident IQ for simple, accurate account creation
  • Unlock My Classes: Incident IQ’s My Classes feature makes it simple for teachers to submit help tickets and manage devices on behalf of students
  • Streamline SIS help requests: Pre-populated Ticket Wizard workflows make it simple to submit SIS-related help requests
  • Course information at the ready: Responsive course-selection dropdowns draw from SIS data to display relevant course and student data to teachers submitting SIS-related help requests
  • Flexible data mapping: Specify which data source user information comes from. Seamlessly merge data from SIS, SSO, and other integrations to build Incident IQ user profiles that fit district data sets