INCIDENT IQ

About Us

At Incident IQ, we believe operational excellence is the foundation of educational success.

That’s why we’re on a mission to help K-12 school districts break free from the friction of disconnected systems and clunky workflows – the kind that slows down administrative teams, blurs asset visibility, and leaves support requests in limbo.

K–12 isn’t an afterthought, it’s in our DNA. Our purpose-built school management software platform is designed exclusively for school districts and informed by former teachers, IT staff, and district professionals, Incident IQ is reimagining the critical work that happens behind the scenes. We bring visibility, efficiency, and scalability to the processes that keep classrooms running, streamlining the complex, automating the routine, and surfacing the insights that matter most. Together, we’re creating the conditions for educators to teach without distraction, for well-supported students to thrive, and for efficiently managed districts to shape the future of education.

A teacher holds a tablet and gestures while digital icons, like Wi-Fi and calendar, surround her, illustrating technology in education. Students sit at desks using tablets in a classroom.

Incident IQ Offices

A beige stone building with two towers stands beside a parking lot with several cars. The entrance features a covered porch with columns, and the number "300" is displayed. Trees and blue sky surround the setting.

GLENCASTLE

750 Glenwood Ave SE
Suite 320
Atlanta, GA 30316

A four-story brick building stands on a street corner with large framed windows. A sign reads “BBQGuys” above ground-level windows. Leafless trees and outdoor seating are visible nearby.

HALCYON

6310 Town Square
Suite 200
Alpharetta, GA 30005

HISTORY

How it started

Following an eighteen-month pilot period with partner districts, the Incident IQ platform was introduced at the ISTE Exhibition in 2017. Since that time, Incident IQ has been rapidly adopted by leading K-12 districts across the country. As we have grown, Incident IQ has never wavered from a relentless commitment to customer success and investment in product innovation. Today, millions of students and teachers in districts across all 50 states rely on Incident IQ to manage and deliver mission-critical services.

Incident IQ is based in Atlanta, GA.