Skip to content
A blank white background with no visible objects, actions, or contextual elements.
A stylized record player icon with a circular design and a simple tonearm, set against a plain background, emphasizing minimalism and modernity.
Platform

Incident IQ® Platform

From help ticketing and IT asset management to facilities work orders and more, the Incident IQ platform is revolutionizing the way school districts manage support workflows.
Start Here
Multiple digital devices display analytical software showing statistics, graphs, and notifications on screens. The context suggests a business or productivity setting, with a focus on data management and analysis.
Platform Features
A white lightning bolt icon centered on a yellow square background. There are no additional elements or text present in the image.

Automations

Amplify your efforts with dynamic automations that streamline operations.
Icon depicting a white bar chart with five bars of varying heights on an orange background. The chart symbolizes data analysis or statistics. There is no text in the image.

Analytics

Gain an unmatched level of insight into the performance of hardware and team members.
A white silhouette of a human head with a gear inside symbolizes thinking or innovation, set against a bright yellow background.

iiQ Academy

The iiQ Academy features self-guided training courses for K-12 staff and support teams.
Two white electrical plugs are misaligned, facing each other on a solid yellow background, symbolizing disconnection or lack of connection.

API

Fully-featured API that allows districts to integrate the Incident IQ platform into their native systems.
A smartphone icon displays a large checkmark on its screen against a yellow background, indicating confirmation or approval. The setting is minimalistic and digital.

Incident IQ Mobile

The power of asset & help ticketing capabilities in Incident IQ, right on your mobile device.
A yellow square icon features two overlapping white speech bubbles, with one pointing right and the other left, set against a plain background, representing communication or messaging.

Community

Discuss and collaborate with other iiQ districts. Share best practices and suggestions for future enhancements.

Products

Products of the Incident IQ Platform
A turquoise laptop with a blank gray screen sits open, framed by a teal background with two yellow buttons at the bottom, suggesting a digital or retro-themed illustration.IT Asset Management
A blue movie ticket icon with a white stripe in the middle is displayed, suggesting a theme related to cinema or admission. It's set against a light gray background.IT Help Desk
A tall, orange clock tower stands with a clock showing 10:10. The structure has a red roof and is set against a light blue background, representing a simple, cheerful design.Facilities Management
iiQ Events iconEvent Management
A stylized outline of a person is centered inside a purple rectangular badge with rounded corners, accented by three vertical yellow dots on the right side.HR Service Delivery
A turquoise laptop with a blank gray screen sits open, framed by a teal background with two yellow buttons at the bottom, suggesting a digital or retro-themed illustration.IT Asset Management
A green and white advertisement shows a laptop displaying asset management software. Text: "Re-thinking K-12 asset management. Built from the ground up with today's classroom in mind. START HERE." On the left, "iiQ Assets" with a laptop icon.
iiQ Assets helps K-12 districts with:
Device and Asset Deployment
Get learning devices in student hands quickly with advanced tools built to handle K-12 deployments.
Inventory Management
Keep tabs on every device district-wide with an unrivaled level of detail.
IT Asset Management Reports
Use dozens of data-points to generate live-updating reports that keep everyone in the loop.
Remote Asset Management
Whether you're on-site or working remote, iiQ Assets has your team covered.
Inventory Audits
Efficiently conduct device audits with smart scheduling and versatile verification tools.
A blue movie ticket icon with a white stripe in the middle is displayed, suggesting a theme related to cinema or admission. It's set against a light gray background.IT Help Desk
Logo of iiQ Ticketing displayed alongside a laptop screen showing a dashboard for ticket management. Text reads: "Help ticketing built for K-12 districts. Powerful workflows drive outstanding service." A "START HERE" button is visible.
iiQ Ticketing helps K-12 districts:
Quickly Submit Help Tickets
Empower users to submit help requests in seconds. Pre-made support flows make ticket creation a snap.
Manage Help Tickets
Assign, work, and manage tickets with powerful workflows and automated actions.
Integrate Asset Data
Integrate help ticketing and asset data for a complete support experience.
Monitor Service Trends
Keep an eye on support trends and response times with detailed analytics.
Manage Remote Support
Provide superior IT support with tools built for distance learning environments.
A laptop displays a colorful dashboard with various digital cards labeled “Dashboard,” surrounded by neatly arranged categories. Text on the left reads, “iiQ Resources: Instructional materials management simplified. START HERE.”
iiQ Resources help K12 districts:
Centralize Resources
Track serialized, generic, and consumable resources in one place for better planning.
Optimize Inventory
Get real-time visibility with intuitive workflows to manage and move inventory.
Improve Check-In and Out
Speed up collection and distribution of materials to teachers and students.
District-Wide Collaboration
Unify teams with consistent workflows for managing instructional materials.
A tall, orange clock tower stands with a clock showing 10:10. The structure has a red roof and is set against a light blue background, representing a simple, cheerful design.Facilities Management
A laptop displaying facility management software interface sits on an orange background. Text reads: "Modern facilities management software. Built for K-12 school districts." Logo: "iiQ Facilities." Button: "START HERE."
iiQ Facilities helps K-12 districts:
Streamline Work Orders
Assign, manage, and get work orders done with powerful tools and automations.
Plan Preventative Maintenance
Oversee preventative maintenance projects with easy-to-use, customizable workflows.
Track Inventory
Reliably track part usage and labor costs down to the individual work order.
Generate Maintenance Reports
See a breakdown of key metrics and team performance with detailed analytics.
Manage Assets
Manage district facility assets with tools built for K-12 facilities teams.
Make the Switch
Change can be hard. Let's simplify it together. Visibility, dependability and dedicated support, all in one place.
iiQ Events iconEvent Management
An open laptop displays event booking software on a white background. Text reads: "Event booking tools for K-12 schools. Manage room reservations, approvals, and event preparation workflows." Button text: "START HERE." Logo: "iiQ Events."
iiQ Events helps K-12 districts:
Streamline Event Registration & Approvals
Customizable registration forms prevent double-booking and capture the info that building teams need.
Prepare For Upcoming Events
Once an event is approved, get ready by building workflows that automatically send preparation tasks to the appropriate teams.
Stay Synced with Event Calendars
See upcoming events at-a-glance, or build custom views that display events relevant to your area of operation.
A stylized outline of a person is centered inside a purple rectangular badge with rounded corners, accented by three vertical yellow dots on the right side.HR Service Delivery
Laptop displaying dashboard on a purple background. Text reads: "iiQ HR Service Delivery. HR Service Delivery built for K-12. Powerful workflow drives outstanding service." Button labeled "START HERE."
HR Service Delivery helps K-12 districts:
Onboard District Employees
Get out of your inbox, keep everything organized, and automatically assign tasks to the right employee or department.
Create and Distribute HR Forms
Design custom forms, digitally distribute and collect documents, and export completed paperwork with Form Designer.
Manage HR Help Requests
Eliminate drive-by requests and provide K-12 district staff with an easy-to-use portal to submit HR support requests.
View HR Analytics
Improve the performance of your K-12 HR department with relevant data that matters to your team.
Learn
calculator icon on yellow background
I'm unable to view the image or provide a description at the moment. Please try uploading it again or let me know if there's anything else I can assist you with.

Product Updates
A gold circle displays a dollar sign in the center. The symbol is bold and stylized, set against a plain white background, suggesting currency or financial themes.

Pricing Basics
A white arrow points right against a bright yellow square background, conveying directional movement.

Getting Started with Incident IQ

Apps & Integrations
Categories
Most Popular
Asset & MDM
SIS Integrations
SSO Integrations
Payments & Fees
Learning Applications
Remote Assistance
Utilities
Most Popular
Most Popular

App & Integrations expand functionality and securely connect district systems to the Incident IQ platform.

See the most popular apps that bring additional functionality to Incident IQ, and the integrations that bring relevant data to staff and technicians.
See All Apps & Integrations
Google logo
Google Devices
The image shows a logo with abstract blue shapes above the white text "jamf" on a dark gray background. The shapes resemble squared, curved segments.
Jamf Pro
Colorful icon of a ticket on blue background
Advanced Ticketing
A stylized calendar icon features a grid of squares, with one highlighted in red, and a page corner folded. It suggests scheduling or planning events.
Support Scheduler
A blue square features three white curved lines resembling sound waves moving left from a small teal triangle, indicating a broadcast or signal concept.
Mosyle Manager
A red circle, outlined in white, centered on a blue square background, creating a contrasting visual focus.
Screen Recorder
Asset & MDM
MDM Integrations

Integrate asset data for greater device support.

By integrating district asset management data into incident IQ, teachers and students can quickly submit data-rich help requests to support staff. Devices are associated with user accounts, and detailed histories of every asset are maintained.
See All Asset & MDM integrations
A circular logo with a blue circle center, surrounded by red, green, and yellow segmented sections, representing the Google Chrome web browser icon against a plain white background.
Google Devices
The image shows a logo with abstract blue shapes above the white text "jamf" on a dark gray background. The shapes resemble squared, curved segments.
Jamf Pro
A monitor and smartphone icon display an arrow pointing right, symbolizing connectivity. The blue square background reads "Microsoft Intune."
Microsoft Intune
Logo featuring a spiral shape transitioning from blue to gray, above the text: "Microsoft System Center Configuration Manager." The design is minimalistic, emphasizing software branding.
Microsoft SCCM
A blue square features three white curved lines resembling sound waves moving left from a small teal triangle, indicating a broadcast or signal concept.
Mosyle Manager
The image shows a logo with abstract blue shapes above the white text "jamf" on a dark gray background. The shapes resemble squared, curved segments.
Jamf School
SIS Integrations
SIS Integrations

Securely sync user info and receive data-rich help requests.

SIS integrations provide valuable data throughout the support process. Roster and schedule data is populated into ticket submission workflows, and asset management is enhanced with enriched user information.
See all SIS Integrations
A stylized letter "A" in blue and white is centered, flanked by a vertical blue stripe on the left and a red stripe on the right, forming a square shape.
Aeries
A green square displays the text "Infinite Campus" in white, alongside a stylized, dotted infinity symbol to the right, creating a modern logo design.
Infinite Campus
The text "Follett Aspen™" appears in blue, stylized letters on a white background.
Aspen SIS
A cloud logo features a stylized figure reaching upwards. The background is blue. Below the cloud, white text reads "ClassLink."
ClassLink SIS
A stylized building logo with a purple gear labeled "B" above it, accompanied by the word "Banner" underneath. The background features overlapping gold and gray gears.
Banner SIS
The image features a stylized "P" logo in gradient colors with the text "PowerSchool" below it in dark blue. The background is plain white.
PowerSchool SIS
SSO Integrations
SSO Integrations

Provide easy access with single sign-on.

Incident IQ integrates with leading SSO providers, allowing easy access to the Incident IQ platform. One-click logins- no extra passwords to remember. Districts can customize their Incident IQ login page, tailoring the look, feel and login options that suit their needs.
See all SSO Integrations
Enboard logo
Enboard SSO
The letter "G" appears in a circular design, with red, blue, green, and yellow segments forming the shape, representing Google's logo on a white background.
Google SSO
Four colored squares, each a different color: red, green, blue, and yellow, arranged in a grid forming a larger square, with white spaces between them.
Microsoft ADFS SSO
A red geometric shape folds into a stylized "N," resembling an origami design against a white background.
Rapid Identity SSO
A blue Windows logo appears inside the outline of a cloud, symbolizing cloud computing or storage, set against a plain white background.
Microsoft Azure SSO
A logo features a stylized figure in motion inside a cloud shape, set against a blue background. Text below reads "ClassLink."
ClassLink SSO
Payments & Fees
Payments & Fees Integrations

Payments & Fees

Payment integrations securely sync school-related fee data between Incident IQ and third-party payment providers.
See all Payments & Fees Integrations
A blue calculator icon with a digital display and buttons is centered on a yellow square background.
Fee Tracker
InTouch logo
InTouch Receipting
The logo displays "MY SCHOOL BUCKS" with "MY" and "BUCKS" in gray and "SCHOOL" in blue, set against a white background, presenting a financial or educational service branding.
MySchoolBucks
The object is Square's logo: a stylized square symbol next to the word "Square" in a simple font. The action and context involve a dark background highlighting the logo.
Square
The word "stripe" is displayed in lowercase, white text against a solid purple background. The font is bold and modern, occupying the central area of the image.
Stripe
Logo with the text: "VANCO EDUCATION" on a dark blue background. "VANCO" is in bold capital letters, featuring a green stylized "V." "EDUCATION" appears below in smaller green letters.
Vanco Payments
Learning Applications
Support Flows

Tailored workflows for better learning app support.

Support Flows provide schools with workflows built around popular learning applications. Custom issue types, recommended resolution actions, and pre-populated knowledge base solutions work together to provide a complete support experience.
See all Learning Applications
The logo features the text "BrainPOP" with "Brain" above "POP," overlaid on a tilted, light blue oval background. The font is modern and bold, creating a playful, educational brand image.
BrainPOP
A green, smiling character with a black headband waves in front of a blue circle background. Below, "ClassDojo" is written in bold navy text.
ClassDojo
Four black squares, each containing a white letter spelling "CODE," arranged in a grid. The squares are centered on a bright blue circular background.
Code.org
The logo displays the text "THINK central" with "THINK" in white, larger, and "central" smaller beneath, set on a blue background with a yellow bottom section.
HMH ThinkCentral
The word "Kahoot!" is displayed in bold white letters with an exclamation mark, centered on an orange rectangular background with rounded corners.
Kahoot!
A stylized tree logo with a human hand as the trunk, surrounded by green leaves. Below, the text reads "KHAN ACADEMY" in bold white letters on a dark background.
Khan Academy
Remote Assistance
Remote Assistance Integrations

Launch a remote desktop session right from a help ticket.

Integrations that make it simple to begin a secure remote desktop session in seconds, directly from the relevant help request.
See all Remote Assistance Integrations
Two overlapping rectangles display the Chrome browser logo—red, yellow, green, and blue circular design—indicating a screen-sharing or remote desktop application. The context suggests a digital interface.
Chrome Remote Desktop
White computer monitors overlap, with one slightly behind the other, on a blue background, creating a simple, stylized icon.
Microsoft Quick Assist
A stylized white computer monitor icon displays with a circular arrow symbol, set against a solid orange background, suggesting connectivity or technology themes.
Microsoft RDP
Two speech bubbles with text lines appear above a simple, abstract background. One bubble is green with horizontal lines, and the other is white with three dots. Geometric shapes surround them.
Support Messenger
A colorful segmented ring rotates, each segment in red, orange, yellow, green, and blue. The background is plain white, emphasizing the ring's vibrant colors.
Zoho Assist
An orange square features a stylized white logo resembling the letters "b" and "t" intertwined above the text "BeyondTrust." The background color is vibrant and solid.
BeyondTrust Bomgar
Utilities
Utilities

Powerful apps that add extra support functionality.

Utilities are additions to the Incident IQ platform that provide support teams with even more tools to assist teachers and students.
See all Utility Apps
A blue calculator icon with a display screen and buttons is centered on a vibrant yellow background, symbolizing a digital or mathematical tool within a simple design.
Fee Tracker
Password Assistant logo
Password Assistant
Colorful background with white pen and paper icon
Policy Manager
A white laptop icon with a check mark on its screen, set against an orange gradient background.
Rollout Scout
A red circle, outlined in white, centered on a blue square background, creating a contrasting visual focus.
Screen Recorder
Three interlocking arrows (blue, orange, green) form a circle around two black gears. The design suggests a cycle or process involving teamwork or mechanical interaction.
Spare Pool

Built for K-12

Incident IQ is built for K-12 school districts
A white dollar sign symbol is centered on a vibrant yellow square background, representing currency or financial context.

Pricing

Incident IQ is modular – pay for what you need. Our pricing model is tailored for school districts of all sizes.
A white star icon is displayed, centered, set against a solid yellow background, appearing static without additional elements or text.

Success Stories

Hear from users on their experiences getting started with Incident IQ, managing assets, fielding support requests, and more.
A yellow badge with a white checkmark inside is displayed, indicating verification or approval. The background is gray, creating a contrast that highlights the badge.

Our Commitments

Incident IQ is committed to providing secure, accessible solutions for K-12 schools.
versus icon

Comparisons

See how Incident IQ compares against various types of workflow solutions.

Resources

Blog
Events
Webinars
On Demand Video Library
Blog

What You Don’t Know About Your Devices Could Be Costing You (+ Free Audit Checklist)

Turn insight into action: transform your technology ecosystem with this guide and free audit checklist.
Read Article
Events

Find Incident IQ at Events Near You!

See where Incident IQ is showcasing solutions next and connect with us at upcoming events.

Join Us For a Day of Learning

Expand your knowledge of iiQ and improve your site. Join us in a city near you to collaborate with local districts.
Participants sit in a classroom, using laptops while a presenter points at a screen displaying, “Earn your Agent Certification as well! INCIDENT IQ ACADEMY. INCIDENT IQ CERTIFIED AGENT.”
Webinars

Five Sessions On Demand to Fast-Track Your School Operations

Our Demo Day virtual event features five focused, 15-minute on demand demos, showcasing how to boost efficiency, streamline operations, and enhance school environments.
Text on a bright orange dotted background reads: "K-12 Facilities. Five sessions to fast track your school operations. Demos on demand. Watch Now." On the right, a white banner shows "iQ Facilities Demo Days."
On Demand Video Library

A video library full of helpful resources

Learn more about Incidient IQ with full-length webinars and feature deep-dives.
See Full Library
A person walks toward a red brick school building labeled "SCHOOL," surrounded by greenery and under a bright sky with clouds.

A collection of resources to help your district better manage school assets.

Illustrated image of lines and lines of laptops

Resources that address the challenges K-12 system administrators are faced with.

A digital instructor gestures from a large screen while individuals engage with laptops and phones, surrounded by oversized books and gears, suggesting a learning environment.

Guides and articles to help your district best manage Chromebook devices.

A large computer screen displays colorful digital bookshelves. People are interacting with books: one stands on a ladder, another sits on stacked books, while others read nearby.

Resources to optimize building maintenance operations.

A person in overalls uses a drill near a ladder with a toolbox, paints a wall with a roller, and fits a screen in a modern interior setting.
Company

About Incident IQ

Based in Atlanta, Georgia, the Incident IQ team is dedicated to building the best support tools possible for K-12 school districts.
Learn More
A large group of people wearing matching blue t-shirts pose energetically on steps outside a building. The building has columns and the number "300" is visible on a sign.
A yellow circle icon with a newspaper graphic inside, featuring horizontal and vertical lines representing text, symbolizes news or articles.

Newsroom
A yellow circular icon features a white silhouette of a person with a plus sign on the bottom right. The context is a simple digital design, possibly indicating a user addition feature.

Careers
A white telephone icon is centered, tilting upward, enclosed within a bright yellow circle background.

Contact

TLC icon
Schedule a Demo
White background without any visible objects, actions, or text.
Incident IQ is the leading school software platform purpose-built for K-12 workflows. Featuring asset management, help ticketing, human resources, facilities maintenance solutions, and more; Incident IQ improves efficiency, minimizes classroom disruptions, and creates safe, productive learning environments.
1 (877) 747-3073

Incident IQ Offices:

Glencastle
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316

Halcyon
6310 Town Square, Suite 200
Alpharetta, GA  30005

Site Map
  • Home
  • Getting Started
  • Platform
  • Success Stories
  • Pricing Basics
  • Company
  • Our Commitments
  • Careers
  • Conference & Events
  • Legal
  • Schedule a Demo
  • Contact Us
Latest News
  • Strategies: The Common Thread That Ties Together Retention Strategies Across All Age Groups
    October 29, 2025
  • Atlanta Journal-Constitution Names Incident IQ A Winner Of The Metro Atlanta Top Workplaces 2025 Award
    August 25, 2025
  • iiQ Facilities Wins Tech & Learning Award of Excellence: Back to School 2025
    September 30, 2025
Copyright ©2026, Incident IQ, LLC. All rights reserved. Legal Incident IQ® is a registered trademark of Incident IQ, LLC. Other trademarks are the properties of their respective owners.