Asset & MDM
Manage district devices with confidence. These integrations provide better visibility of device details, and unlock advanced functionality that make managing assets simple and straight forward.
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Incident IQ Integration For
Lexicon Tech Solutions
Lexicon Tech Solutions Integration: Features & Benefits
This unified workflow streamlines operations, saving time and maximizing device availability for students.
- Track Repairs – Submit warranty repair requests, generate shipping labels, and track repairs in real-time within the Incident IQ platform. A 360-degree view of your device pool means you’ll know exactly where your devices are – repair, QA, or transit.
- Uncover Failure Patterns– Easy-to-read reports on average turn times and failure rates by model, component, and school, generated by RepairEngine and all available within the iiQ platform.
- Warranty Status – Within the familiar Incident IQ workflows, agents and administrators can easily access warranty coverage status for devices. The integrated view of warranty information alongside asset details allows for quick verification of coverage, expiration dates, and repair eligibility for devices.
Integrating Lexicon Tech Solutions with
Incident IQ
For more information about this integration, visit the Incident IQ Community.